The Gresham Guest House Privacy Policy
Our contact details
Name: The Gresham Guest House
Address: 120 The Esplanade, Weymouth, Dorset DT4 7EW
Phone Number: 01305 785897
E-mail: reception@greshamhotel-weymouth.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers – name and contact details.
- Financial information – credit card details.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To make a reservation for a room with us.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Booking.com when you make a reservation to stay with us.
We use the information that you have given us in order to meet our legal obligations when registering guests and to keep in contact with you before, during and after your stay.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting us either by phone – 01305 785897 or by email – reception@greshamhotel-weymouth.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation. How we store your personal information
Your information is securely stored.
We keep your personal information, contact details, on paper until you have completed your stay with us at which point it is shredded. Financial information is stored in a secure Payment Gateway – this is deleted immediately after you have completed your stay. All other digital information is stored for a maximum of 3 years after which we will then dispose your information by deleting it from our systems.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at reception@greshamhotel-weymouth.co.uk, or 01305 785897 or by post at 120 The Esplanade, Weymouth, Dorset DT4 7EW if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at reception@greshamhotel-weymouth.co.uk, or 01305 785897 or by post at 120 The Esplanade, Weymouth, Dorset DT4 7EW
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane, Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk